Free shipping on All Orders
We offer free shipping on all orders, ensuring you can enjoy your favorite K-pop merchandise without any additional shipping costs.
All orders are typically processed and shipped within 3-5 business days after payment has been received.
Delivery times may vary depending on the carrier and destination. On average, packages are delivered within 10-20 days from the shipment date.
Please keep track of your order's shipping status regularly and ensure that we can contact you if needed.
Returns and exchanges are accepted within 30 days of receiving your order. The item must be unused, in its original packaging, and in resalable condition.
To initiate a return or exchange, please contact our customer service team at support@rikrot.com with your order number and the reason for your return. We will guide you through the process and provide you with a return authorization if applicable.
Once we receive the returned item and confirm its condition, we will process a refund to your original payment method.
If you wish to exchange your item for a different size or product, please inform us within the return window. We will assist you in processing the exchange and ensure you receive the correct item as soon as possible.
If you receive a damaged or defective product, please contact us within 7 days of receiving your order. We will either issue a replacement or refund, depending on availability.
We are committed to making your shopping experience as smooth as possible and ensuring your complete satisfaction. If you have any questions, don’t hesitate to reach out to our customer support team!
Thanks for subscribing!
This email has been registered!
Product | SKU | Description | Collection | Availability | Product type | Other details |
---|